Salon Avenue Guarantee
Salon Avenue is a luxury hair salon in League City, TX. Our guarantee outlines how we handle adjustments so you feel confident in your results. Questions? Call 281.337.2400 or text 832.243.7370.
Your satisfaction is our passion. Your hair is one-of-a-kind, and we’re dedicated to helping you achieve your vision. If something’s not quite right, let us know within 7 days—we’ll collaborate with care and expertise to make it perfect. Big transformations may take multiple sessions, and we’ll guide you every step of the way.
Service Adjustments & Redo Policy
- Color experiences can be adjusted within 7 days of your original reservation at no charge if you’re not satisfied
- Requirements: You must use our recommended Salon Avenue color-safe shampoo (store-bought alternatives don’t qualify)
- Blowout required: All clients must book a blowout service after any services for us to see the finished look where we are able to make any adjustment
What to Expect with Complex Services
- Complex corrections or bold changes may require a tailored plan over several visits
- Pricing varies by hair length, density, and condition. Additional products may add:
- $25-100 per bowl of Lightener
- $25–75 per bowl of Gloss or Color
- Share your budget upfront, and we’ll customize your experience accordingly
Your Role in Success
Great hair starts in the salon but thrives at home. To achieve and maintain your goals, we ask for your commitment to upkeep using our recommended color-safe products and proper tools. Together, we’ll keep your hair looking its best.
Getting Started – Consultations & New Clients
Free Consultations for Everyone
We provide complimentary “Meet your stylist” consultations for all services. All new guests are required to have a consultation – we want you to find your person! We book an additional 15 minutes for your first service.
Start your consultation today: Text 832.243.7370 with photos of your current hair and inspiration photos.
How to Prepare for Your Consultation
Bring inspiration photos that match your hair texture, length, and density for realistic goals. Check out each stylist’s work on their TikTok or Instagram (found under our Team page) to see their style.
What we’ll discuss:
- Your ultimate hair goals and vision
- Realistic timeline (some looks require multiple visits)
- Product needs and customization
- Pricing for techniques, glosses, and treatments
- Your commitment to at-home maintenance
- Pre-booking future sessions if needed
Required consultations for: Color Correction, Highlights, Blonding Sessions, Brazilian Blowout, and Hair Extensions.
Booking & Appointments
Do you accept walk-in appointments?
We do accept walk-in appointments! However, we recommend pre-booking your appointment to make sure we have enough time for your service.
Mindful Budget
We completely understand that our guests may be working within a budget. Each team member is happy to work with your budget while providing different options that suit your needs.
Start your consultation today: Text 832.243.7370 with photos of your current hair and inspiration photos.
Pricing Between Team Members
Team members’ prices are based on experience level, technical skills, demand, and performance.
Late Arrival Policy
If you’re running late, notify us by calling, texting, or replying to your confirmation text.
More than 15 minutes late:
- May result in a shorter service (full price still applies)
- May require rescheduling (100% fee applies)
Services We Offer
Regular Services
- Touch-ups: Complimentary between haircuts for short cuts and fringe (neckline/fringe only, once between full cuts, 15 minutes)
- “Just a trim”: This is a haircut – every service gets full attention and expertise
Special Events
- Weddings: In-salon and onsite styling available. Call for consultation or trial.
- Same-day events: Book “occasional styling” appointment online
Education & Training
- Hair models: Our new talent works on models quarterly. Text 832.243.7370 with current hair and inspiration photos. Small fee for color models. No color corrections accepted.
- Assistant program: 3 months to 1 year intensive training in cut or color
Returns & Child Safety Policy
Product Returns & Exchanges
We provide exchanges if you’re not loving a product – we’ll find something better suited for you. All hairbrushes and hot tools are non-refundable.
Want to test first? Ask for a demonstration and sample!
Child Safety Policy
Children can be unsafe around our sharp tools, hot equipment, and chemicals. We don’t have designated child areas or staff to supervise them.
Our policy: Parents come alone unless the child has their own appointment (parent must stay with child at all times). We understand this may be inconvenient, but safety is our priority.
Questions or Feedback?
Had a wonderful visit? Share the love with friends!
Questions or concerns? Contact our guest services team at [email protected]
Thank you for respecting our time and supporting our team. We look forward to providing you with exceptional, bespoke service!